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Shop Policies

Here at Razo's Ring Shop, we go above and beyond to ensure complete customer satisfaction. Each ring on this website is carefully and professionally handcrafted, and takes approximately 30+ hours of handcrafting labor. By purchasing from Razo's Ring Shop, you are agreeing that you understand the price for each ring is the total value of both materials and 30+ hours Handcrafting labor, which includes designing, mold creating, mold-casting, sculpting, sizing, gem placement, and applying finishing details.

Any third-party appraisals for my rings will not be an accurate representation of their worth, as they will only calculate the cost of materials, without the 30+ hours of labor used to craft my pieces. For all solid gold rings, I issue a certificate of authenticity to make the process crystal clear and to ensure you are receiving exactly what you paid for.

By default, all rings utilize Swarovski Crystal gems, in order to maintain reasonable prices. EARTH diamonds and gems are available ONLY upon request prior to purchasing. Please note that many of my designs carry a very heavy CT weight, and requests for natural stones are subject to availability and price changes based on the current gemstone marketplace.

Returns, Repairs & Resizing

Due to the handcrafted nature of each unique ring and the average time spent to create it (30+ hours), all sales are final. As for repairs, I will happily make any repairs needed to your ring if necessary within 14 days of delivery to you for free (excluding shipping). Any damages done after the 14 day period is the responsibility of the customer, and will be charged a reasonable price for repairs.

Please note, that if you are purchasing a ring meant for every day wear, it is HIGHLY recommended that you purchase a SOLID gold option, and NOT PLATED. Plated over silver options are meant to be a less expensive alternative to be worn as occasional fashion jewelry. If you are purchasing a ring for daily wear, please select one of the SOLID options to avoid scratching and damages overtime. Plated rings are NOT subject to free repairs.

PLEASE NOTE: Black Rhodium and Black Gold are NOT Natural, earth-born metals. They must be treated chemically in order to achieve it’s Black color. 

For the Black Rhodium options, it is a layer of Rhodium Plated over a Solid Silver Base. Our Black Gold options are created in a similar way. Due to it being a higher quality metal, Black Gold in 10K, 14K, and 18K lasts much longer than the Black Rhodium versions. 

However, all black metal options are lab created, and must be treated with extra care, or they may risk turning into a silver color over time. This is a very modern creation, and we are working constantly on ways to improve this wonderful metal option. If you are considering this ring for heavy usage, 24/7 wear, shower/swimming wear, and/or to be in contact with cleaning chemicals, it is highly suggested that you consider one of our solid natural metals, such as white gold, rose gold, or yellow gold.

Please ensure that your given ring size is correct prior to purchasing, as resizing finalized rings is not a service that I provide.  If you are unsure of your ring size, but still wish to purchase a ring, please note that any PLATED options, such as black rhodium over sterling silver, will not be able to be resized by any jeweler.

Razo's Ring Shop is not responsible for lost or stolen items. Issues regarding shipment and delivery is under the full responsibility of the USPS/FedEx/UPS (International) after providing you with proof of shipment.